Refund & Cancellation Policy — CursosResidencias.com
Last updated: October 2026
1. Standard 14-Day Refund Period
In accordance with applicable consumer protection regulations and the Buyer Terms of our Merchant of Record (Paddle.com), customers may request a full refund within fourteen (14) calendar days from the date of the transaction.
2. How to Request a Refund
To submit a cancellation and refund request within the 14-day period, please contact our administrative support at ventas@cursosresidencias.com (or directly through the electronic receipt provided by Paddle.com) including your full name, registered email address, and order/transaction reference number.
3. Subscription Cancellations & License Termination
For recurring payment plans or subscriptions, you may cancel future renewals at any time prior to the next billing date by contacting ventas@cursosresidencias.com or via the subscription management link in your payment receipt. Upon processing a refund, the associated user license and access credentials to the CursosResidencias.com Virtual Campus are automatically terminated.